Primary Care

COVID19 Response

CWHC is open, with limited services available.

We are scheduling in-person visits for time sensitive concerns for established clients. When you call, we will work with you to determine if a telehealth or other plan is appropriate in place of an in-person visit.

We are currently scheduling visits for new clients for appointments after April 7th, although this may be subject to change.

We are taking these steps at the recommendation of the CDC and in order to reduce risk for clients who need to access our services for an urgent concern.

In general, CWHC is following Chicago Department of Public Health’s guidelines (available here) for responding to Coronavirus Disease 2019 (COVID-19).


If you are not sure if your health care concern should wait or not, give us a call at (773) 935-6126. We are here to help! You may get CWHC’s voicemail. If so, we will do our best to respond as quickly as possible.

If you have a medical concern that arises outside of our regular hours (9am-5pm, Monday-Friday), you can call our partners at the Nurse Advice Line: 877-229-6013. Please know the Nurse Advice Line is not able to schedule appointments for CWHC or to handle refill requests – for these, please call during our regular hours.

We will update our website and social media with any changes

Primary Care at CWHC

CWHC’s provider team now includes Nurse Practitioners who are offering primary care to women and trans-identified adults. Our primary care appointments use the same client-centered model of care with longer visits, a collaborative, compassionate approach, and the same flexible payment options. Primary Care services are available to individuals who are age 18 or older.

Call for a primary care appointment for any general health concern, including, but not limited to the following:

  • Allergies
  • Asthma
  • Diabetes
  • Digestive Problems
  • Headaches
  • High Blood Pressure
  • Joint Pain
  • Physicals
  • Respiratory Infection
  • Screenings
  • Sexually Transmitted Infections
  • Stress-Related Illness
  • Thyroid Conditions

We are not an immediate care facility. If you have a medical emergency, please dial 911 or go to the nearest emergency room. 

Care is provided by appointment only. Call 773-935-6126 to schedule. 

For more information on payment procedures and the self-pay sliding scale, click here.

CWHC now offers same-day visits for time-sensitive and non-emergency concerns!

Offering these appointments is a long-held goal of ours that will make care even more accessible for our clients.

  • Appointments are limited and subject to availability.
  • These are by appointment only, so please call to schedule rather than walking in.
  • Same-day appointments are only for returning clients. Because they are focused appointments, they are not long enough for new clients to establish care.

Some types of concerns appropriate for same-day visits include:

  • Allergies (seasonal)
  • Breast lump check
  • Minor burns, including sunburn, and other skin concerns, such as rash, hives, or irritation
  • Coughs and flu-like symptoms
  • Urinary tract infections (UTI)

Unsure if this is the right type of visit for you? Learn more or schedule a same-day appointment by calling CWHC at (773) 935-6126.

Who should see a primary care provider?

Everyone! Your primary health care provider is the provider that establishes long-term care with you as your health needs change and evolve. Come see us for preventive care to keep you well or for acute or chronic health concerns. Addressing any general health concern begins with a visit to your primary care provider. The Nurse Practitioner will work with you to address your concern or determine if a higher level of care is needed. If so, we will help to link you to the appropriate specialist. 

What is a Nurse Practitioner? 

A Nurse Practitioner is a health care provider who manages acute and chronic health conditions. As an Advanced Practice Nurse, a Nurse Practitioner can diagnose and treat clients, as well as provide prevention-focused health education and screenings. Depending on the specialty of the Nurse Practitioner, they can provide comprehensive primary care and/or care for specific populations or specialized clinical areas such as Women’s Health. Our Nurse Practitioners are experienced in primary care across the lifespan. 

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Access to Affordable Medications

In partnership with the Illinois Association of Free and Charitable Clinics, CWHC supports clients in accessing affordable medication.

Check out CWHC's guide to finding affordable medications - click here.